My first experience as a starting IT professional was one to never forget: cabinets filled with broken and long-forgotten hardware, outdated inventory spreadsheets, incomplete documentation, and don’t get me started on paper user agreements… (where’s that paper being kept anyways?).
These problems are not uncommon for many IT service desks and inspired me to build Highflare, a simple way for your team to stay in control of your hardware and software. In a word, Highflare helps you to streamline administrative tasks, reduce IT spending, and free up time to perform more high-value activities – like providing more proactive customer support.
I’ve already begun working with several customers on Highflare’s initial functionality that I’d love to preview for you today.
How it works
Most companies continue to use Excel spreadsheets to track and maintain their assets, even though its fields offer little space for critical system information and an asset’s history. Not surprisingly, assets regularly disappear or are transferred to other colleagues without first informing IT.
Highflare helps you stay on top of your assets while spending your time valuably instead.
The inventory overview lets you use smart filters and custom fields to quickly find any assets or asset data you’re looking for.
See who’s using your assets, how assets are used, and which assets need your attention, to keep things running smoothly. You can find all information about an asset in one place, including the system information, history, comments, documentation, and more.
All of the information about your assets can help you make more informed decisions about potential cost reductions and purchases.
What comes next
This is only the beginning of what Highflare will do. We expect to expand Highflare’s functionality with time-saving features, including asset relationships, workflows, notifications, floor plans, warranty information, and advanced integrations with JIRA Service Desk, Azure AD, Microsoft Intune, Cisco Meraki and many more in the next few months.
Do you want a more effective and efficient way to track your assets? We’d love to work with you throughout this beta period and invite you to sign up here.
– Richard Polderman, founder of Highflare